Email
aimcollege.in@gmail.com
Call
Call Us: +91 9083130104
Home Courses
“We are proud of our achievements with students who while in the country, have access to the best Hospitality training facilities in India” Every year we attract a number of boys and girls of hoteliers from all over the country. That has to say something for the recognitions of AIHM enjoys within the industry. “We started AIHM before 12th years with an aim to wipe out the problem of unemployment forever. Because always hospitality industry require a huge technically qualified manpower to fulfill the needs. We are different from others in the field of hospitality management education because we know the different criteria of hotel industry, and according to that we take utmost care in grooming and inculcating in them the values to match the present and future requirement of the industry so that they can get job very easily. We also keep in mind about the financial position of the students and their parents. That’s why our fees structure is affordable by middle class, lower middle class and poor students. We believe in genuine placement not the other mere facilities like modern class room, free hostel, free food & free uniform advertisement mentioning pictures of the candidates. So dear students it’s the right time for you to join hospitality industry through AIHM, we promise we will show you the dazzling way of the bright future.”I look forward to welcoming you.
Hospitality management is one of the courses that are that are high demand all across the world, this industry is really huge and holds a wide range of job opportunity for your budding career, a certificate and Diploma in hospitality management will open your doors to an exciting career with tremendous opportunities in numerous areas along with a very promising salary range
The Front Office function of a Hotel is to act as the public face of the hotel, primarily by greeting hotel patrons and checking in guests. It also provides assistance to guests during their stay, completes their accommodation, food and beverage, accounts and receives payment from guests. FRONT OFFICE – is the “nerve center” in the entire hotel operations. All the transaction passes through within this department. The Front Office Department comprise of the Reception, Guest Service Office, Bell Services, Reservation, Operators, Executive Club, Health.
Food and Beverage Service Department is one of the main service oriented and crucial division of the hotel. It renders the services of prepared food items, beverages, and tobacco in a hospitable way to the customers as per their demand.The significant feature of their department is that, it is the second highest revenue generating department next to the front office. The important functions include the design and development of menus, pricing, portion control, wastage control, customer staff relations and staff training.This department comprises of two main operational areas:
Bar (Service of Beverage)
Restaurant (Dining services)
The personnel related to this department must be professionally qualified in terms of service and hospitality. As we know that the role of this department is totally service oriented, the staff need to be in the front line with the customers and ought to be well groomed, smart and hygienic. The food and beverage staff play a significant role in promoting good manifestation and positive influence towards the guests by professional and world class service in hospitable manner.Today’s service industries are focusing on the concept of guest delight which is the improved expression of guest satisfaction. We need to delight the guests to make them satisfied because today’s customers visit many corners of the world, they feel the level of service in many place and need to have a changed atmosphere in items of taste and service. The term food and beverage function is one that encompasses all activities within the hotel and catering establishment, that are together concerned with the provision of food and beverage services within that periphery of that establishment.Food and beverage service department is furnished with a qualified and skilful brigade headed by food and beverage Manager, who is responsible for planning and coordinating the different food and beverage activities inside the hotel. Food and Beverage Manager is a team leader in terms of food and beverage promotion and management. Down the line, food and beverage Manager is supported by the outlet executive who are responsible for the execution, implementation and the control of food and beverage activities in their area of concern. All outlet executives are again supported by the line supervisor, and waiters and waitresses to delight the customer by serving their wants.Recreation Center and Business Center. The purpose of the Front Office Department is to provide guests assistance with luggage, transportation, information concerning the hotel and the city, and any other service arrangements needed during their stay. Employees of the Front Office Department often provide the first and last impression of the hotel to our guests. It is therefore vitally important that employees display a prompt and courteous attitude to all guests demonstrate the excellence in service.
The housekeeping in hotel is responsible for tidiness, maintenance and equipment of the organization. The role of housekeeping is to keep clean, comfortable, and safe house. It is the extension of basic housekeeping multiply by commercial proportion. Thus we enjoyed keeping a sparking house for ourselves and the guest who visit the hotel. Housekeeping in hotel takes the pride in keeping house the hotel clean and comfortable so as to create home away from home.The concept of housekeeping in hotel is hotel is simple bit when consider to maintain a house of several hundred rooms and numerous public areas the task becomes gigantic. It takes an well organized approach and technical undertaking to enable the house-keeper to cope up with the volume of work. Hotel survives on the sale of rooms, food and beverages, and other minor operating services, such as laundry, health club, business centre etc. of these the sales of rooms considered to be minimum 50% of the hotel revenue. In other words the hotels largest margin of profit comes from the roomsw sale because the rooms once made can be sold over and over, again and again. Good hotel operation ensure optional room sale to bring the minimum profit. The room sale is depend on several things; the quality of rooms, décor of the rooms, facilities which are given in the rooms, and how safe the room is. The criteria by which the guest decides weather the rooms is good or bad, suitable for him or not. Since the choice vary the task of satisfying each an every individual guest is very much difficult, to make a room appealing for guest it is the task of housekeeping in hotel, which has to ensure the basic human needs of comfort and security. Thus the person tried his level best to present a desirable room and that has direct relation with the guest expense in hotel.